FAQs, Privacy, Rates

FAQs, Privacy, Rates

How long does counseling take?

Some people feel better after just a few sessions, others need support through a period of adjustment. Just as each client’s problem is different, so will be their treatment. You will be involved in planning your treatment goals and we will discuss progress toward those goals throughout our work together.

How often will I meet with my counselor?

The time between sessions can vary depending on a number of factors, but once a week is most common.

What’s your SMS privacy policy?

“Mobile SMS Privacy Policy: As current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help. Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.”

How do I begin?

If you’re ready to schedule a session, click the button below and use the drop down menus to schedule your appointment.

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What is the Cost of Counseling?

Service fees vary based on the level of education, licensure, and experience of our therapists.

License Type Session Length
50 minutes 75 minutes
Associate $90.00 $135.00
Supervisor $125.00 $185.00

Couples counseling, family counseling, and initial individual sessions are 75-minute sessions and regular weekly individual sessions are 50-minutes. Accelerated Resolution Therapy is only provided by fully licensed, certified therapists. Treatment sessions are 90 minutes and the fee is $200.

Associate: Associate licensees have graduated from Fuller Theological Seminary or Grand Canyon University and are accumulating their required clinical hours before applying for independent licensure.

Supervisor: Supervisors are independently licensed clinicians who have pursued additional training and obtained approval from the Arizona Board of Behavioral Health Examiners to supervise graduate level interns and associate licensees during their initial 1600 hours of client.

Clients have the right, under section 2799B-6 of the Public Health Services Act (1/1/2022), aka the No Surprises Act, to receive a Good Faith Estimate of Expected Charges. Client fees are outlined above and are included in WholeHeart Counseling’s Informed Consent for Psychotherapy. If you would like to receive an additional Good Faith Estimate, please contact WholeHeartaz@gmail.com

Do You Accept Insurance?

WholeHeart Counseling is not an “in network” provider for any insurance plans. HSA, FSA, credit, and debit cards are accepted for payment. You can access a ‘superbill’ to submit to your insurance company for out of network benefits on the Billing tab of your client portal. Just let your therapist know.

Types of Payment Accepted?

WholeHeart Counseling accepts FSA, HSA, and all major credit and debit cards as forms of payment.

What’s the Reschedule/Cancellation Policy?

You may reschedule or cancel sessions through the client portal up to 24 hours prior to a scheduled session. Please be sure to cancel or reschedule your session at least 24 hours before your scheduled appointment in order to avoid the missed or late cancelled session fee.

What’s your counseling style?

We believe that you are the expert on You! Our goal is to help you identify patterns that hurt you and your relationships. We also help you recognize your underlying need and assist you to make changes that bring you peace and contentment.

I Have Other Questions

Please contact 480-648-8183 with any additional questions you may have. We look forward to hearing from you!

If you’re ready to schedule a session or have additional questions, click the button below and use the drop down menus to schedule your appointment. We would love to connect with you for a free 15-minute introductory consultation. 

Schedule a Session Now



480-648-8183
WholeHeartAZ@gmail.com

825 W Warner Road, #1
Chandler, AZ 85225

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